Oh, so same advice as me.
No, quite the opposite. I do appreciate your backtracking, though. You've done enough damage here and letting go would be the decent thing to do. I'm all for your "Oym a Nazi and also always right
" meme when you're not actually hurting people, but in this case you should probably just take a step back.
If you have Applecare
You don't need it in this case. Neither does your machine need to be under warranty.
This unfortunately coincided with her credit cards being compromised as well so she is currently locked out of her banking. Plus side is that she couldn’t give access if she wanted to.
Damn, that sucks. Good on you for trying to help her!